Know Your Benefits

Right To Public Services Act - Your Service is Our Duty

Maharashtra State Commission for Right to Service


The Maharashtra Right to Public Service Act, 2015 is a revolutionary Act. This Act provides that the citizens shall be provided services by the State Government in a transparent, efficient and time bound manner. In order to ensure effective implementation of this Act, the Maharashtra State Commission for Right to Services has been established. On 1st March, 2017 former Chief Secretary of Maharashtra State, Shri Swadheen Kshatriya was appointed as the First State Chief Commissioner for Right to Services. After completing his tenure, he retired on 25.01.2022. Then Shri Dilip Shinde who was appointed as Commissioner, Right to Services, Pune held additional charge of the post of the Chief Commissioner, Right to Services, Maharashtra State from 25.01.2022 to 03.05.2023. Now from 04.05.2023, Ex. Chief Secretary of Maharashtra, Shri Manu Kumar Srivastava has taken over charge as the Chief Commissioner, Right to Services, Maharashtra State.


Citizens can get complete information regarding which services are available under this Act by accessing either the mobile app ‘RTS Maharashtra’ or ‘Aaple Sarkar Web Portal’. Citizens can even apply online for availing these services. In case of delay in providing the services or denial of the services without adequate justification, citizens can file first and second Appeal with senior officers within the department and third and final Appeal can be filed before the Commission.

Shri Manu kumar Srivastava,
I.A.S. (Retd.)
Chief Commissioner
Maharashtra State Commission for Right to Service

National Conference on “Improving Public Services Delivery ̶ Role of Governments"
"सार्वजनिक सेवांच्या वितरणात सुधारणा - शासनाची भूमिका" यावरील राष्ट्रीय परिषद
Office Order, 27th June 2017
Office Order, 17th December 2019.
Office Order, 27th April 2021
Office Order, 1st December 2021
Annual Report 2017-2018
वार्षिक अहवाल 2017-2018
Annual Report 2018-2019
वार्षिक अहवाल 2018-2019
Annual Report 2019-2020
वार्षिक अहवाल 2019-2020
Annual Report 2020-2021
वार्षिक अहवाल 2020-2021
Annual Report 2021-2022
वार्षिक अहवाल 2021-2022
Annual Report 2022-2023
वार्षिक अहवाल 2022-2023
FAQs & Answers on Maharashtra Right to Public Services Act
लोकसेवा हक्क अधिनियमाबाबत वारंवार उपस्थित होणारे प्रश्न आणि उत्तरे
Maharashtra State Service Rights Commission Office Information Questionnaire for District-level Head of Department. and Designated Officer's Office Information Questionnaire.
*This is only for Government Office users only and not for citizens.
Maharashtra State Service Rights Commission Office Information Questionnaire for District-level Head of Department. and Designated Officer's Office Information Questionnaire.
*This is only for Government Office users only and not for citizens.
Maharashtra State Service Rights Commission Office Information Questionnaire for District-level Head of Department.
*This is only for Government Office users only and not for citizens.
महाराष्ट्र राज्य सेवा हक्क आयोग कार्यालयातील जिल्हास्तरीय विभाग प्रमुखांसाठी माहिती प्रश्नावली
*This is only for Government Office users only and not for citizens.
Maharashtra State Service Rights Commission - Designated Officer's Office Information Questionnaire
*This is only for Government Office users only and not for citizens.
महाराष्ट्र राज्य सेवा हक्क आयोग - पद निर्देशित अधिकार्याचे कार्यालयीन माहितीची प्रश्नावली
*This is only for Government Office users only and not for citizens.
Form “A”- Summary of Offline Applications received for Services notified under the Maharashtra Public Service Entitlement Act - 2015 (Year 2021-22)
*This is only for Government Office users only and not for citizens.
प्रपत्र “अ”- महाराष्ट्र लोकसेवा हक्क अधिनियम - 2015 अंतर्गत अधिसूचित सेवांसाठी प्राप्त ऑफलाईन अर्जांचा गोषवारा (सन 2021-22)
*This is only for Government Office users only and not for citizens.
Form “B”- Summary of Offline First Appeal Applications received for notified services under State Right to Service Act (Year 2021-22)
*This is only for Government Office users only and not for citizens.
प्रपत्र “ब” - महाराष्ट्र राज्य सेवा हक्क अधिनियमांतर्गत अधिसूचित सेवांसाठी प्राप्त ऑफलाईन प्रथम अपिल अर्जांचा गोषवारा (सन 2021-22)
*This is only for Government Office users only and not for citizens.
Form “C” - Summary of Offline Second Appeal Applications received for notified services under State Right to Service Act (Year 2021-22)
*This is only for Government Office users only and not for citizens.
प्रपत्र “क”- महाराष्ट्र राज्य सेवा हक्क अधिनियमांतर्गत अधिसूचित सेवांसाठी प्राप्त ऑफलाईन द्वितीय अपिल अर्जांचा गोषवारा (सन 2021-22)
*This is only for Government Office users only and not for citizens.

STATE DIVISIONAL COMMISSIONERS FOR RIGHT TO SERVICE

   PUNE DIVISION

   KONKAN DIVISION

   NAGPUR DIVISION

   AURANGABAD DIVISION

   AMRAVATI DIVISION

   NASHIK DIVISION

An Act to provide for delivery of transparent, efficient and timely public services to the eligible persons in the State of Maharashtra and for matters connected therewith or incidental thereto.

Right to public services Act Rules